Build Engaging Experiences in Minutes

Simplify Customer Connections With CXaaS

We make digital connections easier. For the past 20 years, we’ve grown and evolved, but our core mission remains the same: to help businesses like yours talk to your customers more effectively, wherever they are.

Our latest product

Brings everything we’ve learned into a single platform. It helps you craft real, meaningful experiences with the snap of a finger. This is Customer Experience as a Service (CXaaS) like you’ve never seen it before.

Our latest product

We’ve boiled down the essence of customer interactions. The result is something that’s powerful, intuitive, and speaks to your target audience.

Reach Everyone, Everywhere

Your customers are all over the globe. So are we. SMS, email, WhatsApp, social media… you name it. But it’s not just about firing off meaningless responses. It’s about being present in the moment, with conversations that flow naturally across any channel.

Plug and Play

Your tools, our platform – they’re meant to work together. Currently using your own CRM or ERP systems? Connect them easily for a smooth operation that feels like everything’s on the same wavelength.

Automate with a Human Touch

Our AI and process automations don’t simply replace the human element. They enhance it. Imagine workflows that self-optimize and chatbots that actually get what your customers are saying

One Dashboard to Rule Them All

Everything you need, all in one place. The convenience factor of 1SPOC is a game-changer. Think actionable insights, customizable reports, and strategic indicators that show you where you need to make improvements. It’s all just a glance away.

10s of millions of API calls Annually

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The 1spoc dIFFERENCE

Omnichannel Interactions

Engage with customers across SMS, WhatsApp, Telegram, FB Messenger, Instagram Chat, and more. Tailor conversation flows for a unified experience that’s fine-tuned and highly personalized.

Simplified Integration

Effortlessly connect with external applications. CRM, ERP, payment systems – you name it, we sync it, making data silos a thing of the past.

Smart Automation

Ever wanted to build complex workflows with easy drag-and-drop actions? That’s the power of 1SPOC. Minimal coding, maximum efficiency.

Next-Level Chatbots

Leverage artificial intelligence to create intelligent, ultra-responsive chatbots. Deploy these across various channels and train them with your resources for context-aware interactions.

Control at Your Fingertips

We provide a unified dashboard that gives you a 360-degree view into your operations. Control, manage, and oversee your entire customer engagement landscape from one location. Now, you can coordinate across teams from a single, user-friendly hub.

Analytics That Speak Volumes

Dive into a sea of insights and valuable data. Understand your customers, refine strategies, and make informed decisions. It’s never been easier to double down on what’s having an impact.

Ready-to-Use Solutions

Hit the ground running with our pre-built templates. They provide a clear path for rapid implementation and . If your team is stuck in a rut, this is the rocket fuel you need.

The 1SPOC Difference

Trusted by Leading Companies

Our Key Benefits

There’s no shortage of capabilities that 1SPOC brings to the table. We make the complicated simple, and the impossible possible. Below is just a sample of what you can expect to have access to when you hop aboard and make full use of our product.

Our Key Benefits

Personalize Every Conversation

With 1SPOC, you can hyper-personalize interactions at scale. Understand and cater to individual preferences, leading to greater satisfaction and customer loyalty.

Speak Any Language

Go global without getting lost in translation. We break down barriers, so your message resonates no matter where your customers are located in the world.

Do More with Less

Streamline and sharpen processes with a single API for third-party integrations. It’s about working smarter, not harder, freeing up your team to focus on what they do best: growing your bottom line.

Faster Issue Resolution

When problems arise, speed is key. We help you solve issues in record time, keeping your customers happy and your reputation strong.

Financial Flexibility

Shift your spending from massive one-time investments to manageable, ongoing costs. We help you convert CapEx to OpEx, enabling smarter budgeting and better business decisions.


No matter if you want to scale up or scale down, it’s all in your control. With our flexible pricing model, you pay for what you need, when you need it. No unwanted surprises, just the results you’re looking for.

Try It Out, No Strings Attached

Curious? Good. We’re offering a free Proof of Concept so you can see what 1SPOC can do firsthand. We want you to build within our platform and achieve that “aha” moment, at your own pace, without having to commit a penny.

Built on Real Benefits

1SPOC is grounded in a wide range of practical use cases. We humbly believe in our product because of what it brings to the table

360-Degree Personalization

Every customer wants to feel like they’re the only one in the room. We make that happen.

Conversations Without Borders

Language, channels, time zones — none of that gets in the way of productive chats.

Integrations That Work

One API, endless possibilities. We make providing white-glove service easier than it’s ever been.

Efficiency Without Sacrifice

Do more with less, but never at the cost of quality. Your team’s time matters. So does your customers’ satisfaction.

Transparent, Fair Pricing

Pay for what you use, not for what you don’t. We grow with you, offering a pay-as-you-go-model, so that you level up at your own speed.

Your Partner on the Road Ahead

At the heart of 1SPOC is a simple idea: connecting with your customers shouldn’t be complicated. Why stress over building brand loyalty when a CXaaS platform like ours is right at your fingertips?

Over more than two decades, we’ve learned a lot about what businesses and customers need. Now, we’re bringing it all together with 1SPOC – a one-stop shop designed to streamline operations and make genuine, impactful customer engagement a reality.


1SPOC is a workflow automation platform that allows businesses to streamline their operations by automating routine tasks and processes.

1SPOC uses a drag-and-drop interface and a visual workflow builder to create and manage workflows. Users can design custom workflows by connecting different cards that represent actions, integrations, or data transformations.

Yes, 1SPOC takes data security seriously. The platform provides end-to-end encryption, access controls, and audit trails to ensure that your data is safe and secure.

Yes, 1SPOC offers a free Proof of Concept (POC) for users to explore the platform and its features before making a purchase decision.

1SPOC can automate a wide range of workflows, including sales and marketing processes, customer support, HR processes, data integrations, and more. It is highly customizable and can be tailored to suit the specific needs of different businesses.

1SPOC offers various support options, including online documentation, tutorials, and a support center. Additionally, there is a dedicated customer support team available to assist users with any questions or issues.

Yes, 1SPOC supports integration with a wide range of third-party applications, including CRMs, ERPs, marketing automation tools, project management tools, and more. This allows you to connect and automate your entire business process from end-to-end.

1SPOC offers different pricing plans, including monthly and annual subscriptions, with different features and capabilities. Users can choose a plan that best fits their business needs and requirements.

No, 1SPOC is designed to be user-friendly and does not require any coding or technical expertise. The visual workflow builder and intuitive interface make it easy for non-technical users to create and manage workflows.

Yes, 1SPOC is designed to cater to businesses of all sizes, from small startups to large enterprises. The platform can be customized to suit the specific workflow automation needs of different businesses.