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Forget the rulebook. With 1SPOC, we’re reimagining how businesses connect with people. We’re here to make sure every interaction counts, turning ordinary exchanges into extraordinary experiences.
More than arming you with cutting-edge technology, we help create moments that actually matter – for both you and your customers.
10s of millions of API calls Annually
With us by your side, you can transform how you connect, converse, and convert – all in the snap of a finger. Our one-of-a-kind Customer Experience as a Service (CXaaS) platform enables your enterprise to not just keep up, but stay ahead of the curve.
We offer a centralized solution that streamlines customer interactions and boosts operational efficiency. Keep on reading to discover all the ways that 1SPOC is a cut above the competition.
Engage with customers across SMS, WhatsApp, Telegram, FB Messenger, Instagram Chat, and more. Tailor conversation flows for a unified experience that’s fine-tuned and highly personalized.
Effortlessly connect with external applications. CRM, ERP, payment systems – you name it, we sync it, making data silos a thing of the past.
Ever wanted to build complex workflows with easy drag-and-drop actions? That’s the power of 1SPOC. Minimal coding, maximum efficiency.
Leverage artificial intelligence to create intelligent, ultra-responsive chatbots. Deploy these across various channels and train them with your resources for context-aware interactions.
We provide a unified dashboard that gives you a 360-degree view into your operations. Control, manage, and oversee your entire customer engagement landscape from one location. Now, you can coordinate across teams from a single, user-friendly hub.
Dive into a sea of insights and valuable data. Understand your customers, refine strategies, and make informed decisions. It’s never been easier to double down on what’s having an impact.
Hit the ground running with our pre-built templates. They provide a clear path for rapid implementation and . If your team is stuck in a rut, this is the rocket fuel you need.
Engage with customers across SMS, WhatsApp, Telegram, FB Messenger, Instagram Chat, and more. Tailor conversation flows for a unified experience that’s fine-tuned and highly personalized.
There’s no shortage of capabilities that 1SPOC brings to the table. We make the complicated simple, and the impossible possible. Below is just a sample of what you can expect to have access to when you hop aboard and make full use of our product.
Personalize Every Conversation
With 1SPOC, you can hyper-personalize interactions at scale. Understand and cater to individual preferences, leading to greater satisfaction and customer loyalty.
Speak Any Language
Do More with Less
Faster Issue Resolution
Financial Flexibility
Pay-as-You-Go
If you’re a CMO, CTO, or CIO at a large company, then you’re constantly seeking ways to innovate and propel your business forward. 1SPOC is here to partner with you on the road ahead. Our platform is designed to improve efficiency, reduce costs, and significantly accelerate revenue growth.
1SPOC is a workflow automation platform that allows businesses to streamline their operations by automating routine tasks and processes.
1SPOC uses a drag-and-drop interface and a visual workflow builder to create and manage workflows. Users can design custom workflows by connecting different cards that represent actions, integrations, or data transformations.
Yes, 1SPOC takes data security seriously. The platform provides end-to-end encryption, access controls, and audit trails to ensure that your data is safe and secure.
Yes, 1SPOC offers a free Proof of Concept (POC) for users to explore the platform and its features before making a purchase decision.
1SPOC can automate a wide range of workflows, including sales and marketing processes, customer support, HR processes, data integrations, and more. It is highly customizable and can be tailored to suit the specific needs of different businesses.
1SPOC offers various support options, including online documentation, tutorials, and a support center. Additionally, there is a dedicated customer support team available to assist users with any questions or issues.
Yes, 1SPOC supports integration with a wide range of third-party applications, including CRMs, ERPs, marketing automation tools, project management tools, and more. This allows you to connect and automate your entire business process from end-to-end.
1SPOC offers different pricing plans, including monthly and annual subscriptions, with different features and capabilities. Users can choose a plan that best fits their business needs and requirements.
No, 1SPOC is designed to be user-friendly and does not require any coding or technical expertise. The visual workflow builder and intuitive interface make it easy for non-technical users to create and manage workflows.
Yes, 1SPOC is designed to cater to businesses of all sizes, from small startups to large enterprises. The platform can be customized to suit the specific workflow automation needs of different businesses.
Ready to test the waters? Explore everything 1SPOC has to offer with an initial proof of concept. Play around, experiment, and watch as your customer engagement takes on a life of its own. See the difference for yourself and let your business soar.
Talk to Sales : +91 83088 00004, +91 83088 00005
Email : sales@pinnacle.in